Resources

Property owners face a $100 fine for failing to clear sidewalks.

Yes and no. Neighbourhood Heroes offers commercial snow removal arrangements designed to provide dependable service throughout Edmonton's winter season while simplifying budgeting. Our residential services are simply month-to-month, so neighbours are never trapped.

Vacation coverage is automatically included for neighbours registered on our snow removal.

Service scheduling can be discussed when establishing your property's snow removal plan. Contact us with your operating hours and access requirements so we can determine the appropriate service arrangement.

Residential bylaws in Edmonton mandate snow clearing to avoid fines. We arrive within 36 hours of every snowfall to complete your visit. Edmonton winters typically last from late October to April. Our snow removal season begins on November 1st and Ends on April 30th. For snowfall events outside of this timeframe, we offer complimentary service to those currently on a package with us. For commercial properties, we establish service expectations in advance so everyone understands which areas are included and how the property will be maintained.

Residential snow removal services typically cost $170-$300+ per month. Ice melt application costs about $2 per pound for snow removal services. Commercial snow-shovelling prices vary based on the property's size and layout, the areas requiring service, service frequency, and whether additional ice management is required. We can review your property's requirements and provide pricing based on the actual scope of work.

Clear catch basins near properties to prevent meltwater from freezing into ice. Check for drainage issues to prevent ice formation on sidewalks.

In Edmonton, you must pile snow from your private property (such as your driveway or walkways) onto your own property, not onto public streets, sidewalks, or other people's landscapes. Homeowners should ensure fire hydrants are visible and accessible during winter.

Neighbourhood Heroes automatically begins scheduling service once at least 0.5 cm of snow has fallen. Our Heroes clear properties within 36 hours of the end of snowfall, and we often arrive considerably sooner, depending on the storm, route, and conditions.